TERMS OF USE
- Terms version
- 1.0
- Published
- 2026-07-17
- Effective from
- 2026-08-17
- Service
- Example Service
- Provider
- Nyttio Demo AB
- Registration number
- 556799-1234
- VAT number
- SE556799123401
- Address
- 1 Main Street, SE-111 22 Stockholm, Sweden
- Email
- support@example.com
- Phone
- 08-123 45 67
- Website
- https://example.com
- Audience
- Businesses and organisations
1. About these Terms
These terms of use (the "Terms") govern the use of Example Service (the "Service"), provided by Nyttio Demo AB (the "Provider"). The Terms apply together with the applicable Order, price list, and documents expressly incorporated by reference. The intended audience is businesses and organisations. By creating an Account, ordering, or using the Service, the Customer accepts the Terms.
2. Contract documents and order of precedence
In case of conflict, a specifically signed Order prevails, followed by any data processing agreement and security schedule for their respective subject matter, then the SLA, and finally these Terms. Standard terms referenced by the Customer apply only if expressly accepted in writing by the Provider.
3. Formation of the Agreement
An Agreement is formed when the Provider confirms an Order, when the Customer registers an Account and accepts the Terms, or when the Customer starts using the Service after being given access to the Terms. Anyone accepting on behalf of a legal entity represents that they are authorised to bind that entity.
4. Age and eligibility
The Service may be ordered only by businesses and organisations. Users must be authorised to act on behalf of the Customer.
5. Scope of the Service
The main functions of the Service are:
Web-based tools for creating, processing, calculating, storing, and exporting the user's documents and materials.
Technical requirements and known limitations:
A current browser, internet connection, and JavaScript support. See https://example.com/system-requirements.
The following is not included without a separate written agreement:
Legal, financial, or other professional advice, individual implementation, data migration, training, and extended support.
6. Free plan, trial, and paid Service
The free plan is subject to these limitations: A limited number of documents and features under https://example.com/pricing. The Provider may change or discontinue a free feature on reasonable notice.
The trial period is 14 days. A paid subscription starts only after an active Order by the Customer.
Paid Services are ordered under https://example.com/pricing and the applicable Order.
7. Registration and Customer information
The Customer shall provide accurate, current, and complete information and keep it updated. The Provider may verify identity, authority, and payment information to the extent proportionate and lawful. An Account may not be created under a false identity or for another person without authority.
8. Administrators and Users
The Customer is responsible for its Administrators and Users, their permissions, and all use through the Customer's Account. An Administror may add, change, and remove Users. The Customer shall promptly revoke permissions no longer needed and apply the principle of least privilege.
9. Credentials and security
Credentials are personal and must not be shared. The Customer shall use available multi-factor authentication, protect its devices, and immediately report suspected unauthorised access to security@example.com. The Provider may require password changes, revoke sessions, and take proportionate protective measures.
10. Permitted use
The Customer may use the Service for the Customer's internal business operations, within agreed volumes and in accordance with the documentation. The right is limited, non-exclusive, non-transferable, and applies during the Term. No ownership in the Service transfers to the Customer.
11. Prohibited use
- Do not use the Service in breach of law, regulatory decisions, third-party rights, sanctions, or export controls.
- Do not attempt to circumvent security, access controls, capacity limits, or technical safeguards.
- Do not distribute malicious code or disrupt the Service or other customers' operations.
- Do not reverse engineer, decompile, resell, scrape, or use the Service to develop a competing service except where mandatory law permits it.
- Do not process special-category personal data, confidential information, or regulated data unless expressly supported and agreed.
12. User Material
The Customer retains its rights in data, files, instructions, and other material submitted to the Service. The Customer is responsible for the material being lawful, accurate, and free from malicious code and for having all necessary rights, legal bases, and permissions. The Customer grants the Provider a limited right to process the material solely to provide, secure, and support the Service.
13. Outputs and generated material
Outputs may depend on the Customer's information, choices, and third-party sources. The Customer shall review accuracy, completeness, suitability, and legal usability before use. Templates, calculations, and automated outputs do not replace legal, financial, or other professional advice. The Provider does not warrant that an output is unique or free from third-party rights.
15. Intellectual property rights
The Provider and its licensors retain all rights in the Service, software, design, documentation, trademarks, models, and improvements. The Customer receives no rights other than the express right of use. The Provider may use feedback without compensation, provided it does not disclose the Customer's confidential information or personal data.
16. Third-party services
The Service may interoperate with external services selected by the Customer or identified in the documentation. Such services may be subject to their own terms and privacy policies. The Provider is not responsible for an independent third-party service but remains responsible for its subprocessors and subcontractors to the extent required by the Agreement and mandatory law.
17. Personal data
The Provider's processing as controller is described in the privacy policy: https://example.com/privacy-policy. Where the Provider processes personal data on the Customer's behalf, the parties shall enter into a data processing agreement before processing begins. The Customer is responsible for notices to data subjects, legal basis, instructions, and deletion within the Customer's control.
18. Business confidentiality
Each party shall protect non-public information that should reasonably be understood as confidential and use it only for the Agreement. The obligation applies during the Term and for 5 years thereafter; trade secrets remain protected while they qualify as trade secrets. Exceptions apply to information that is public, already lawfully known, independently developed, or lawfully received from a third party.
19. Information security
The Provider maintains proportionate technical and organisational security measures under https://example.com/security. The Customer is responsible for its environment, devices, identities, permissions, backups outside the Service, and secure configuration. Security incidents shall be reported without undue delay through security@example.com.
20. Availability, maintenance, and support
Support is provided through support@example.com during Non-holiday weekdays 09:00-16:00 CET. The normal first-response time is Two business days, without a guarantee of final resolution. Planned and emergency maintenance may affect availability. SLA: Not applicable. Unless an SLA is agreed, no specific availability level or resolution time is guaranteed.
21. Price, tax, and payment
Prices are stated in https://example.com/pricing and the Order and exclude VAT unless expressly stated otherwise. Payment is made by Card or invoice under the order; billing occurs Monthly in advance or annually under the selected plan with payment due in 30 days. For late payment, the Provider may charge statutory default interest and reasonable collection costs and, after notice, restrict paid features.
22. Price changes
The Provider may change prices prospectively on at least 60 days' clear notice. For fixed subscription periods, a change normally applies from the next renewal. A consumer may terminate before a material adverse change where required by mandatory law.
23. Subscription, renewal, and cancellation
The subscription runs Until terminated and is billed per Month or year under the selected plan. Cancellation is made through Account settings or email to support@example.com and takes effect At the end of the current billing period. Renewal, minimum commitment, and the last cancellation date shall be shown before ordering. No refund for the remaining period on ordinary cancellation unless the order or mandatory law provides otherwise.
25. Changes to the Service
The Provider may develop, replace, and remove features for security, legal, technical, or business reasons. A material adverse change to a paid core feature is normally notified at least 30 days in advance. The Customer may then terminate the affected Service before the change unless immediate action is required for security or legal reasons.
27. Temporary restriction or suspension
The Provider may immediately restrict access where reasonably necessary to stop a security risk, unlawful use, material breach, harm to the Service or other users, or to comply with law. The measure shall be proportionate. The Customer will be informed of the reasons and how access may be restored to the extent possible and lawful.
28. Term and Provider termination
The Agreement applies for the period stated in the Order. The Provider may terminate an indefinite Agreement on 60 days' notice. For material breach, the Agreement may be terminated if the breach is not cured within 30 days after written notice, or immediately where the breach cannot be cured, upon insolvency, or where continued provision is unlawful.
29. Consequences of termination
When the Agreement ends, the Customer's right of use ends and accrued fees become payable. Provisions intended by their nature to survive, including confidentiality, intellectual property, payment, liability, and dispute provisions, continue to apply. The Provider may delete the Account and data after the export period in accordance with the Agreement and applicable law.
30. Data export and deletion
The Customer may export User material and account data in PDF, CSV, or JSON format depending on data type.. After termination, export normally remains available for 30 days unless security, law, or the Order requires otherwise. Data may then be deleted under documented procedures and backups phased out in the ordinary cycle. The Customer is responsible for timely export and verification of its data.
31. Defects, warranties, and remedies
The Provider shall provide the Service with reasonable skill and care and in material conformity with the documentation. The Customer shall report a defect without unreasonable delay and provide sufficient information for troubleshooting. The Provider may first remedy the defect or offer a reasonable alternative function. Mandatory consumer rights remain unaffected.
32. Customer review and professional advice
The Customer is responsible for its business decisions, configurations, instructions, and use of outputs. The Customer shall perform its own quality review, back up critical information, and engage a qualified adviser where a matter requires legal, tax, medical, financial, or other professional assessment.
33. Limitation of liability for business Customers
Neither party is liable for indirect loss, loss of profit, loss of goodwill, or loss of data that could have been avoided through reasonable backup. The Provider's aggregate liability is limited to 100 per cent of the fees paid by the Customer during the preceding twelve months; for a free Service, SEK 10,000 applies. The limitations do not apply to wilful misconduct or gross negligence, intellectual-property infringement, breach of payment obligations, or where liability cannot lawfully be limited.
35. Third-party claims
The Customer shall indemnify the Provider against a third-party claim directly caused by unlawful User Material or the Customer's use in breach of the Agreement, provided that the Provider promptly notifies the Customer, allows the Customer to control the defence, and provides reasonable assistance. The Customer may not settle in a manner imposing liability or an admission on the Provider without written approval.
36. Force majeure
A party is not liable for delay caused by circumstances beyond its reasonable control, provided it notifies the other party and mitigates the effects. Payment obligations for Services already delivered remain. If the impediment lasts more than 90 days, either party may terminate the affected part of the Agreement.
37. Changes to the Terms
The Provider may amend the Terms for legal, security, technical, or business-model reasons. Material adverse changes are normally notified at least 30 days before taking effect. The Customer may terminate the affected Service before the change where provided by the Order or mandatory law. A new version does not apply retroactively.
38. Assignment
The Customer may not assign the Agreement without the Provider's written consent. The Provider may assign the Agreement within its group or in connection with a transfer of the business, provided the Customer's rights are not materially impaired. A consumer's statutory rights of objection remain unaffected.
39. Notices
Contract notices are sent to the contact details registered by the parties. The Customer shall keep them current. Termination and other legally significant notices shall be submitted through the agreed function or by email to support@example.com. Operational and product information may be provided in the Service.
40. Entire agreement and waiver
The Agreement constitutes the entire agreement between the parties on its subject matter and supersedes prior statements on that subject. A waiver applies only to the specific occasion and does not constitute a continuing waiver. Amendments to a specific Order shall be made in the manner stated in the Order.
41. Severability
If a provision is invalid or unenforceable, it shall be adjusted to the minimum extent necessary to achieve its lawful purpose. The remaining provisions continue in effect. For consumers, an unfair provision is replaced by applicable mandatory law.
42. Governing law and disputes
The Agreement is governed by substantive Swedish law, without regard to conflict-of-law rules.
A dispute shall be resolved by the Swedish general courts, with Stockholm District Court as the court of first instance.
